Point-of-sale terms
Billing, Cancellation, and Refund Terms
Owner approved August 31, 2026. Counsel review pending. This marking does not state or imply that counsel has reviewed these terms.
Recurring PayPal subscriptions
The 1 Month plan is a recurring subscription. The price shown at checkout is charged by PayPal each month until canceled. The 1 Year plan is a recurring subscription. The price shown at checkout is charged by PayPal each year until canceled. PayPal displays the final amount, billing interval, first charge date, and funding source before the buyer authorizes the subscription. Those PayPal checkout terms control if they differ from an earlier display. A price increase applies only to a later billing period after any notice and consent required by PayPal or applicable law. A buyer who does not accept a new price can cancel before the next billing date.
Choosing a recurring plan sends the buyer to PayPal to authorize automatic payments. Win's VPN does not receive or store the buyer's raw card or bank-account details.
Payment methods
A recurring plan is authorized and charged through PayPal. Where wallet buttons are shown and enabled, a one-time pass may also be paid with Apple Pay or Google Pay through PayPal processing. Win's VPN does not receive or store the buyer's raw card or bank-account details on those paths.
Where cryptocurrency payment is offered and enabled, any plan shown at checkout, including the 1 Month and 1 Year terms, may be paid through a BTCPay Server instance for Bitcoin or Dash, or through a Monero wallet service. A cryptocurrency payment buys one fixed term as a single payment: 30 days, 365 days, or the ten-year lifetime term. There is no subscription to cancel and no automatic renewal, and access ends when that term runs out unless the buyer pays again. It cannot be charged back, is not covered by PayPal buyer protection, and is final and non-refundable to the maximum extent permitted by law. A transfer that is underpaid, sent after the quoted amount expires, or sent in a different asset than the one quoted may not activate access and may not be recoverable.
Account details for a cryptocurrency purchase are delivered by email. The Monero flow requires a valid email before issuing a payment address. For Bitcoin or Dash, the email field on the Win's VPN page is optional, and a buyer who leaves it blank can still continue to BTCPay checkout. Automatic account delivery needs an email address, whether it is entered on the Win's VPN page or captured by BTCPay. A confirmed cryptocurrency payment with no email address is not provisioned automatically, and the buyer must contact support@winsvpn.org for manual account provisioning.
A prepaid Win's VPN card code is redeemed once on the website for the account-validity term carried by that code. Redemption is immediate, each code can be used only once, and redeeming a code creates a new account with its own account number and setup key rather than adding time to an account the buyer already holds. Where a code or its print batch carries an expiry date, a code presented after that date is declined and grants nothing, and a batch withdrawn from circulation is declined the same way. A lost, damaged, disclosed, expired, withdrawn, or already-redeemed code is not replaced or refunded to the maximum extent permitted by law.
Cancellation
Cancel before the next billing date to stop future automatic payments. The buyer can cancel in PayPal under Settings, Payments, Subscriptions and saved businesses, or Automatic Payments, by selecting Win's VPN and canceling the automatic payment. PayPal controls the exact wording and location of these controls.
Cancellation stops future renewals and does not automatically refund earlier charges. Access ends when PayPal reports that the subscription was canceled, suspended, expired, or that a payment failed. PayPal normally reports a cancellation immediately, so canceling partway through a month or year that has already been paid for ends access at that point, not at the end of the period, and the unused part is not refunded or credited. Access resumes only if PayPal later reports the subscription active again. A buyer who wants to use the full paid period should cancel close to, but before, the next billing date or contact support@winsvpn.org first.
Refunds and reversals
Payments, subscriptions, lifetime passes with or without tech support, prepaid card redemptions, and donations are final and non-refundable to the maximum extent permitted by law. This does not limit a buyer's non-waivable rights under applicable law or PayPal's buyer-protection rules. Billing questions and refund requests may be sent to support@winsvpn.org.
Access is set up after payment, any required network confirmations, and, for a cryptocurrency payment, delivery of a valid email address are complete. Where consumer law gives a buyer a cancellation or withdrawal period for a service bought at a distance, including a fourteen-day right in the European Union or United Kingdom, completing checkout is the buyer's request that service start immediately during that period. Where the right still applies, the buyer may be charged in proportion to service already supplied. The buyer can exercise any remaining right by writing to support@winsvpn.org within the applicable period and stating that the buyer is canceling.
If PayPal reports a full refund, chargeback, or payment reversal, the access funded by that payment may end. A partial refund does not automatically end the funded access. A refund, chargeback, reversal, cancellation, suspension, or failed payment also removes any referral bonus days that payment funded from the referred account and the account that referred it.
Other purchase types
Lifetime access is a one-time payment, not a recurring subscription, and means ten years of account validity starting when payment is confirmed. It does not last for the buyer's lifetime or as long as the service exists. Lifetime access is sold in two versions: Lifetime Access + Tech Support and Lifetime Access (No Tech Support). Both grant the same ten years of account validity. Tech support is bundled with one version, is not sold separately, and is not transferable to another account.
Bundled tech support means email support at support@winsvpn.org for account access, installation, and ordinary use during the same ten-year term. It does not promise a response time, uninterrupted availability, custom engineering, device or network repair, or support for a third-party product. Donations do not create or renew VPN access.
Win's VPN Inc., a Florida nonprofit corporation, is the seller of record for these purchases. Prices are shown and charged in the currency displayed at checkout and, unless checkout states otherwise, do not include taxes, currency-conversion charges, or fees that the buyer's payment provider may add.
These terms are part of the Win's VPN Terms of Service. English is the controlling version.